FAQ

Guiding Families Forward with Proven Strategies and Heart-Centered Support.

Common Questions

Your Questions, Explained

The Developmental Vacation® Master Class is loaded with helpful information, with 12 Modules and an Introduction to the course.

INTRODUCTION

About the Developmental Vacation® Course

Introduction - Goals of the Developmental Vacation®Training - Module 1

Impact of Childhood - Module 2

EGO STATE EXPLORATION

The Natural Child and Rebellious Child - Module 3

The Adaptive Child (Part 1) - Module 4

The Adaptive Child (Part 2) - Module 5

Parent Ego States (Part 1) - The Critical Parent - Module 6

Parent Ego States (Part 2) - The Nurturing Parent -  Module 7

EMOTIONAL DISRUPTION AND DEFENSE

Extinction Burst - Module 8 

STAGES OF TREATMENT

Stages of Treatment - Overview - Module 9

Stages of Treatment Mastery - (Part A) - Module 10

Stages of Treatment Mastery - (Part B) - Module 10

Stages of Treatment - Transition -Module 11

BEHAVIORAL PATTERNS AND DEVELOPMENTAL GROWTH

Manipulation - Module 12

Developmental Tasks of Adolescence - Module 13

Dr. Daniel Sanderson and Tana Frey use an easy-to-follow discussion format to unpack The Developmental Vacation® as a therapeutic model and training for parents of children with complex treatment needs. This training helps parents understand the developmental origins of their child's challenging behaviors and learn effective parenting strategies.

This course consists of approximately 10 Hours of video training, divided into 12 modules that last between 30 and 60 minutes each.

We want every student and participant to have a positive learning experience. If, for any reason, you are not satisfied with your purchase of our virtual curriculum, we offer a 10-day refund policy under the following terms:

1. Eligibility for Refund

  • Requests for a refund must be made within 10 calendar days from the date of purchase or enrollment.
  • You must not have completed more than 20% of the curriculum content (measured by lessons/modules accessed or completed).
  • Proof of purchase (receipt or order confirmation) is required.


2. Non-Refundable Situations

Refunds will not be issued for:

Requests made after the 10-day period.

Situations where the majority of the curriculum has already been accessed or completed.

Purchases made through third-party platforms where their refund policy applies instead.

Technical issues on the user’s side (e.g., internet connection problems), unless we determine the curriculum platform was at fault and unable to be accessed.

3. Refund Process

Contact our support team at support@ascenstiontrails.com within 10 days of purchase to request a refund.

Provide your full name, order confirmation number, and reason for the request.

Refund eligibility will be determined based on access logs and usage records.

4. Refund Method

Refunds will be issued to the original payment method used for enrollment.

Please allow 5–7 business days after approval for the refund to appear in your account.

5. Course Access After Refund

  • Once a refund is processed, your access to the virtual curriculum, related resources, and any bonus materials will be revoked immediately.


If you have questions about this policy or need assistance, please contact:

Email: support@ascenstiontrails.com

Yes. The Developmental Vacation® Master Class is available for viewing on any device that connects to the Internet using the Developmental Vacation® curriculum website.

See www.developmentalvacation.com

If you have any trouble accessing your purchased Master Class, please contact our technical support team at  support@ascensiontrails.com.

We will respond immediately.

No. While the contents of the Developmental Vacation Master Class is delivered by licensed mental health therapists, parent coaching focuses on strategies to implement the parenting strategies and principles seen in the Developmental Vacation Master Class, and is not considered mental health therapy.

To request individual coaching, group coaching, professional consultation appointments or to pay for coaching services, please select the best time for us to call you back.  

Contact  Ascension Trails by choosing the time at: https://calendly.com/callascensiontrails/developmental-vacation-information

Our return calls take place between 9 a.m. and 5 p.m., Mountain Standard Time. 

Speak with us to find out more about the next available individual coaching sessions or next appropriate parent groups for your request.

When you choose the best time for your busy schedule, we promise to keep the appointment.

No. Coaching and professional consultation services are not free; they are optional, provided upon your additional request, and scheduled by appointment only.

Coaching services are managed by Ascension Trails, LLC, by appointment only and separate from your purchase of the Developmental Vacation® Master Class curriculum.

Contact us at support@ascensiontrails.com or choose the time for us to call you back using our calling calendar at 

https://calendly.com/callascensiontrails/developmental-vacation-information

Health insurance does not typically reimburse or pay for life coaching or parent coaching.  However, an HSA, FSA, or Employer Assistance program may help reimburse the cost of individual or family coaching when conducted with a credentialed professional.  Use a copy of your payment receipt for either the curriculum or coaching to submit for reimbursement. No diagnostic codes are provided. 

Professional consultations are billed at the therapist coaching hourly rate, $125 per session per person.

Parent Group Coaching

Group Coaching, once purchased, is non-refundable.

Group Coaching may be renewed or cancelled at any time.  

No refunds are offered for unused coaching time-slots.

Coaching sessions may not be recorded by users.

Coaching sessions include client confidentiality.

Once the appointment is approved, coaching may not be rescheduled.

Individual Coaching

Individual Coaching, once purchased, is non-refundable.

Individual Coaching may be renewed or cancelled at any time. 

No refunds are offered for unused coaching time-slots.

Individual coaching sessions may not be recorded by users or attendees.

Individual sessions include client confidentiality.

Once the appointment is approved, coaching may not be rescheduled.

Professional Consultation

Professional Consultation Group Requests are available upon request.  

Consultation group sessions last 60 minutes, meet by Phone, Zoom, or Meet

Once the appointment is approved, consultation or coaching may not be rescheduled.

Does Every Parent Need Our Expertise?
Maybe not! We are not here to educate or persuade every parent or professional. Parenting help is abundant for those who need help learning how to become a good parent. But for those who need it, we created the Developmental Vacation® Master Class online version for families and professionals who are dealing with loved ones with intense, complex, and destructive behaviors.